Return Policy

Return Policy (Nov 29 2019)

Returns must be initiated within 14 days of receipt, once approved we will be more than happy to issue a store credit less the shipping cost, upon receipt of the item. Monetary refunds or exchanges are not offered. (Please read below for return guidelines)

Things You Should Know:

Once you try on your hair accessory, it is yours for keeps. Thank you for understanding that this ensures all items returned are hygienic. 

Bows submitted for return that have been worn, torn, washed damaged will be rejected and returned at customers expense.

If you placed your order during a sale, your store credit will be the price paid for the item. When repurchasing the sale price does not apply. We do not provide monetary refunds or exchanges.

We reserve the right to refuse any refund that does not meet the conditions above.

Simply start the return process by emailing your order number and email address to shopluxuryaddict@gmail.com

Once approved, send the item to:

Love Is Daniella

16640 Fresh Meadow Drive, Clermont FL, 34714

Include your invoice and your return ID number.

We will send you a store credit code within 3 business days of receiving your returned item. Please keep your return shipping tracking number.

 

Any returns received outside of our return policy guidelines may become the property of Love Is Daniella and no store credit will be issued. 

 

Damaged or Incorrect Orders: If you believe you have received a damaged or incorrect item, please contact shopluxuryaddict@gmail.com within 3 business days of receipt, we will replace unused defective or damaged items with the originally ordered item with proof of damage or error. After 3 business days all sales are final.